ticketek phone number

Free phone number and customer care telephone number for ticketek: (click to call from mobile)

Ticketek is the principal ticketing company in Australia and New Zeland. Since 1979, it has provided people of tickets for the biggest live shows in Australia and New Zeland. The business is owned by Nine Entertainment Co. Its headquarter is in Sydney, Australia, but Ticketek also has offices in Melbourne, Auckland, Adelaide, Hamilton, Brisbane, Wellington, Canberra, Gold Coast, Christchurch and Perth.

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35 Responses to “Ticketek”

  1. Marlene Johnson says:

    I am trying to get a full refund of my money for the Rolling Stones Hospitality package, can you tell me how to do this

  2. Danielle Pinal says:

    I’ve sent 7 e-mails and no response. Been trying to sort my tickets out for 2 weeks. I’ve Been to agent’s they told me to contact ticketek. Phone been engaged all day everyday for over 2 weeks. I’m a first time customer and this is ridiculous.. How can I contact you or do I need to contact consumer affairs? I’ve bought 6 tickets and on my ticketek says. No transaction history? But u took ny money. Not happy

    • James McMahon says:

      I have tried to purchase tickets to Monster Trucks Gold Coast online and finished booking and submitted Credit Card and new screen came up saying welcome James for joing Ticketek then screen when blank, I do not know if I have purchased tickets or not. Please verify
      James McMahon

  3. Jacki Craig says:

    Can I have a phone number that works? 132849 gives engaged signal

    • Sylvia Patterson says:

      Have requested a new password several times – not sent
      Have tried to re-register – no luck
      Have tried to telephone – continually engaged
      How else can I book for Walking with Dinosaurs before they become extinct again!

    • jack ross says:

      I call 132849 and always get busy signal. I only want to ask a question about gift vouchers.

    • Samantha laviano says:

      I am having the same problem, I have a concert in 7 days and I’ve misplaced my tickets, can’t get through to anyone.

  4. Wayne caldwell says:

    Same thing here, what give TICKETEK, we need to be able to contact you!!!!!!!!!

  5. Heidi says:

    As mentioned above and ALL over the internet the customer service is terrible. I did not receive my tickets for weeks and weeks and weeks even though they were a gift. Both times I have tried to contact Ticketek over the phone I have been completely UNABLE TO GET THROUGH no matter what time I call.

  6. Nadine says:

    Trying to contact you is utterly a nightmare you have to many prompts to many options and all I wanted was a person to talk to about a problem on the phone 2 hours it will make me think twice about using ticketek again very frustrated

  7. Deborah Williams says:

    Could you please send me the receipt for tickest purchased for nrl game in Newcastle 9/8 – knights versus the Storm email adrress or contact me on 43 52 3880

  8. Stu Sellar says:

    As others have stated I cant get through on the 132849 no.
    now on the 1399665915 to ask if they know . I need to check on a regular direct debit coming out of my account to check what it is. This is really frustrating and now be on hold for 15mins. Whats going on ?

  9. Rob says:

    I have been trying to contact Ticketek to clarify some ticket purchases (as the website seems to want to sell me things I don’t want) but to no avail.
    This experience does not encourage me to book with them given my already unsatisfactory encounter, not to mention trying to find a contact number in the first place!

  10. Jaki says:

    I in NZ and cannot find a phone number that I can call to get my issue sorted out. I have emailed and they said I had to get the credit card holder to contact them – THAT WOULD BE ME!!! I can’t reply to them on my personal email from work so replied from my work email and they respond automatically saying that email is not associated with my account so they won’t update my ‘incident’ so I changed my email address in my account and still it won’t let me ‘update the incident’ This is useless!!!

  11. nitin says:

    Call informashan

  12. Dick Russell says:

    Can someone ring my mobile re no tickets received

  13. Jodie says:

    OMG, after reading all this I am not surprised I have wasted an hour trying to contact you people!!! what a disgrace, I need my tickets please!!!

  14. Francis says:

    How is it possible to not have an option to talk about possible fraudulent transaction from my account? I have wasted an hour searching your website and trolling your customer service line automated menu, and there is no way of getting through to anyone. And after all this time am back where I started – a question involving a transaction I didn’t make. Please advise.

  15. Lynn says:

    most useless system ever. Just want to speak to a person. Prompts take you off on a total tangent.

  16. Maddison says:

    I have been trying to get through to ticketek for hours to see if they sell the concert tickets I am after as the site doesn’t show them!!

  17. Sid says:

    I have been trying to ring the 13 28 49 number, contant busy , cant print ezytickets, no replies, they are quick to take the money but no service

  18. Yvonne Sadler says:

    On the 8th November I booked 2 tickets for Human Nature, (1st May). The amount of $210.60 was deducted from my account on that day. I have not received any advice that you have received my booking or that you have sent any tickets. This is a Christmas present so I would like a reply by return mail.

  19. Yvonne Sadler says:

    On the 8th November I booked 2 tickets for Human Nature, (1st May). The amount of $210.60 was deducted from account on that day. I have not received any advice that you have received my booking or that you have sent any tickets. This is a Christmas present so I would like a reply by return mail.

  20. Chris says:

    Ive tried everything. Where I work used to be an agency and this is the reason we removed them from our work place.

    Im ready to walk into there Melbourne office and demand Answers.

  21. Emma says:

    Bought tickets, money deducted, no transaction history, no reciept, no tickets, no answering the phones! Whats going on Ticketek?? Im not the only one!

  22. Allen says:

    Bought tickets a ten days ago, haven’t received any emails or confirmations even though my money was taken no problems…. Been on hold now 34 minutes.
    Will never use ticketec again
    Will use every avenue to encourage anyone I know not to use them. Pathetic.

    • Holly says:

      Hi Allen, just wondering if you had any luck with Ticketek in the end???? I’m freaking out because I’ve been charged for tickets that I have not received, and have been on hold with them for 40 bloody minutes now – am still on hold! SO frustrating!!!!!!!!
      I agree with you I’m never using them again.
      Just wondering if you had any luck with getting through to them?
      Thanks!

  23. Resy Vella says:

    I bought Neil Diamond tickets for Christmas, I have not received any tickets as yet, tomorrow is Christmas Day and I have nothing to give my husband except for a receipt, have tried calling and this is my second email. Please send me something via email so as I can give something to my husband tomorrow Regards Resy

  24. lynne forrest says:

    please help need to call to see where my tickets are just can not get thought to you by phone need some answers regards Lynne

  25. Tracy says:

    My god has anyone got their tickets. I paid registered mail 7-10 days delivery and it is what 3-4 weeks later. And contact them that is impossible. Can someone please tell me where my tickets are????????

  26. Guri says:

    Hi
    Bought my tickets two weeks ago.selected mobile deleivery option for tickets.no tickets no message.tried calling them user busy.so how i am suppose to go to the event????

  27. Nine Entertainment Co says:

    I like all of You spent good money and brought a ticket for a concert.
    I also cannot get through to ticketek let alone get My ticket for the up and coming concert which I paid for including insurance cost.
    It’s funny how We can get ripped off and Big Business can get away with it.
    If You tried ripping off the system You would be faced with threats and charges without the options to defend Yourself.
    There are those that rely on Us for mega dollars, and as long as the dollars keep rolling in their are no questions asked.

  28. Jean says:

    I ordered Eagles tickets on 11th December at Allphones Arena

    I still haven’t received my tickets – How long does it take?, I can’t get through on the phone number to check where they are.

  29. Joe says:

    i have been calling you for 2 weeks at different times of the day re Guy Sebastian Concert in Sydney. this is very poor customer service. Do you have another number??.

  30. LS says:

    WHAT A SCAM!!! i have registered thinking i would be able to negotiate the system quicker! Dont bother! Do the owners and shareholders of this shockingly offensive customer service business know how it operates? And for those poor beggers who have to work there, get out, you are in a hell hole, get out among the professionals who make you feel good about your job! I will be sure to tell one and all of my experience!!! Pathetic

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